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Weejo is a mobile app published by Weejo Labs (Cherbourg-en-Cotentin, France) for organising outings and meeting people nearby. This text sets out our standards against child sexual abuse and exploitation (CSAE), what we do when we become aware of it, and how to reach us. It adds to the community rules and the terms of use, which apply to every member. This is a translation of the French text, which prevails in case of discrepancy.
Zero tolerance
Child sexual abuse and exploitation are prohibited on Weejo, without exception, everywhere in the app: profiles, photos, outings, discussions, badges, matchmaking and messages sent to the team. This includes:
- any sexual content involving a person under 18, whether a photo, a video, a text, a drawing or a generated or altered image, and any link to or means of accessing such content (child sexual abuse material, CSAM);
- gaining a minor's trust in order to isolate them, seduce them or arrange a meeting for sexual purposes (grooming);
- asking a minor for sexual images or messages, or threatening to share such content (sextortion);
- the sexualisation of minors, in words or images;
- any form of trafficking or exploitation of a minor, and any outing organised in order to meet minors;
- pushing a minor to continue a conversation outside Weejo to escape moderation.
Who can use Weejo
- Weejo is open from the age of 16. A date of birth is required at sign-up, and the age of members aged 16 and 17 is shown on their profile.
- An outing can set a minimum age, and its organiser uses it whenever the law or the activity requires it.
- Matchmaking, which suggests that people who do not know each other meet up, is restricted to adults.
- An account that lies about its age can be suspended or deleted.
Reporting
In the app, you can report a profile, an outing or a message in a few taps, from its menu. The report is anonymous to the person concerned and is read by a member of our team. Any report involving a minor is reviewed first. You can also block someone: you will no longer see each other in the app, and they will not be told.
You can also write to us at contact@weejo.app, with the subject "Child safety", even without a Weejo account.
If a minor is in immediate danger, call 112, or 17 (police) in France.
What we do
As soon as we become aware of such content or behaviour:
- The content is removed and the account is deleted, with no prior warning and no intermediate step.
- We keep what an investigation needs, within the limits and for the period set by law.
- We report it to the competent authorities: in France, the Ministry of the Interior's PHAROS platform and, depending on the case, the police or the gendarmerie. Child sexual abuse material can also be reported to the National Center for Missing & Exploited Children (NCMEC).
- We answer requests from judicial authorities.
- We prevent the person, as far as we can, from coming back under another account.
Prevention
- The community rules prohibit any sexual content on Weejo, whatever the age of the people involved.
- A list of terms helps the team spot the messages to read first. It decides nothing: every measure is taken by a person.
- We remind everyone of the basic precautions: meet in a public place, get there on your own, tell someone you trust, and never give out your address.
Resources
- 119 – Allô Enfance en danger (France): free, 24/7, for a child in danger or at risk.
- 3018 (France): the national helpline against cyberbullying and online violence, for young people and their parents, and the 3018 app.
- PHAROS: internet-signalement.gouv.fr, to report illegal content to the French authorities.
- NCMEC CyberTipline: report.cybertip.org, to report child sexual abuse material.
- 112 for any emergency in Europe.
Contact
Our child safety point of contact can be reached at contact@weejo.app, subject "Child safety". They can speak to our prevention and reporting practices and to their compliance with the applicable laws.