Help and contact
A question, a problem, an idea? E-mail us: someone from the team will reply.
Signing in
I can’t sign in
You sign in to Weejo with Apple (on iPhone), Google or Facebook. Use the same one as the first time. If it still fails, write to us with your phone model and the app version, shown at the very bottom of the settings.
Can I look around without an account?
Yes. On the welcome screen, tap “Continue without an account”. The app asks you to sign in when you join an outing or suggest an activity.
Reporting and blocking
How do I report someone or something?
On a profile, tap the three dots, then “Report”. On an activity or an event, tap the flag at the top of its page. For a message, long-press it. A person reviews every report, and you hear what came of it. The person you report is never told it was you.
How do I block someone?
From their profile: the three dots, then “Block”. Blocked people are listed in the settings, where you can unblock them too.
Reporting illegal content without the app
Write to us saying what the content is and where it is, why it should be removed, and how to reach you. The full procedure is in the legal notice.
Legal noticeYour account
How do I delete my account?
From the app’s settings, in a few seconds. Everything is explained on its own page.
Delete my accountI represent an organisation
Venue, association, tourist office: the organisers page explains how to publish your events.
For organisers